Bad service at MTN
<p>It has now been almost 48hours since I have taken out a contract with MTN and my iPhone 6s is still not working the sim is not activated and I am now more then frustrated with the network. I was told by consultant that he would phone me back and give me feedback yet he did not and I'm still waiting since Friday. This is ridiculous! This is the 1st contract I took out with MTN and such bad service. Was with cell c for 8 years and no problems. </p>
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MTN South Africa's replyOfficial
15 May 2016, 21:18Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***
MTN South Africa's reply15 May 2016, 21:18
Official
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***
's updateReviewer Update
16 May 2016, 07:11I hope this matter is resolved by today. Up until now, still no progress. I find it hard to believe that MTN is one of the leading cellular networks in Africa.
's update16 May 2016, 07:11
Reviewer Update
I hope this matter is resolved by today. Up until now, still no progress. I find it hard to believe that MTN is one of the leading cellular networks in Africa.