Bad service, arrogant and no cooperation

MTN service and call centre agents are a joke they can't help with a simple thing and quick to hang up I'm not going to be bul**** and tolerate nonsense at all. On the 6th April I bought daily data 60(30x2) but I have been receiving only 1gig everyday. I made follow ups and was told system error or we offline for the past two weeks now I call I'm being told by Tsakane she cannot assist me since I don't have the reference number I should call back the day I get it. What the ... where will I get it if I have been calling and no one wanted to help. On the 9th Apr a ref no was given and I was told the query will be resolved in 12/24hrs but still nothing despite the numerous attempt. Mamelo assisted but I still have to wait another 24hrs. Doesn't MTN systems leave notes for the next person to see how far the matter is? Do you guys even pride yourself in servicing your customers? Is the company hiring the correct people to deal with queries? And solutions for none performing and bad behaviour agents? Can this matter be sorted urgently I cannot wait further than two weeks for my query to be solved.

Tsakane and Mamelo(TL) ref Req***