1 reviews | Active since Jul 2011
Bad Service and terrible customer service
Hi,<br> <br> After numerous attempts to cancel my contract I was tormented by the service consultants on a daily bases to 'resolve the issue. For a business who never has a manager available could explain a lot. It has taken now 100 of calls and one visit to the century city store ( store manager ) to get me query resolved. Intact the manager still hasn't gotten back to me after she took alternative numbers and email addresses. My line has been cut for a week and finally after fighting it's been moved to prepaid. I now no longer a client of 808 and I'm blatantly told I can't be transferred. Calling 173 no options available for customer service as I received a sms stating that bis has b3enjoy activated on my line and I've been using android for years. Can some one please contact me urgently. *** or ***.
Thank you for your post. We sincerely apologise for any inconvenience caused as a result of this,
Kindly note that the matter has been escalated to the Billing Department for assistance reference number REQ:***.
Kind Regards
Nompumelelo
REQ:***
Thank you for your post. We sincerely apologise for any inconvenience caused as a result of this,
Kindly note that the matter has been escalated to the Billing Department for assistance reference number REQ:***.
Kind Regards
Nompumelelo
REQ:***
