Bad service and rude call centre agent

<p>Hi </p> <p>I loaded R30 airtime and and purchased 200 daily bundles worth R24 so when I checked my balance it's shows R0 and 200 MB. So I called MTN @ 19:25 with a guy by the name of Matthew he informed me that he can't see that I loaded anything I must call after 45 minutes, @ 20:10 I called again and spoke to Myelani he told me he can see that I have recharged R30 airtime and 200 daily bundles worth of R24 but he can't see my airtime balance. Now my issue is I informed this guy Myelani that I need to make an urgent call, he told me with a very condenscending voice that maybe I have used my airtime he can't explain to me why I don't have airtime I must call after 30 minutes </p> <p> </p> <p>MTN you are going to lose customers becausr of guys like Myelani,we work hard for our money. I WANT MY AIRTIME</p>