bad service and policy

I have recharged R30.00 into an incorrect account number *** my number *** this recharged is done 15:21 PM and when a release I have recharged incorrect cellphone <br> I called MTN CC after 7 attempted I finally spoke to a consultant and advised i need to fax my bank statement <br> <br> at that time where will i get a branch that is still open and the fees that will charged for bank statement will amount to more than the recharged amount - even if I have sent them a bank statement how will they verified it was recharged on that number because the bank statement does not reflect the number recharged to and I<br> <br> I hope capitec bank will shake telecommunication the same way as its changed banking