Bad service and no stock in the beginning of the month

I have been a loyal customer of mtn for two years now and have reached the time to upgrade. I would like to upgrade to to Samsung S8 + J5 pro combo for R649 p/month (200mins,200 SMS, 500mb data), but no one in Cape town area seems to have stock. I have tried many different mtn stores. I have been told I can take the S8, but I would forfeit the J5 pro which is completely unacceptable. 80% of the stores do not answer their telephones at all, no matter how many times I call or what time if the day I call. I find that this is extremely bad for for MTN's business. The stores that did answer couldn't tell me when they would be receiving stock and just said I should call back in a week or two. I am about to commit to R15000 over two years and this shouldn't be the service that I am receiving.

I contacted the waterfront in Cape Town on Friday and they said they will be getting stock and the couriers are on their way to deliver, so I waited in town for 5 hours just to find out that it was a lie. Come on MTN, this is my bad service, no professionalism at all! I have tried to contact mtn on social media, but they just ignored me. No I have decided to try hellopeter. The ball is in your court now..