BL
Belinda L
1 reviews | Active since Mar 2015
08 May 2015, 11:50
Bad service and no care attitude
I took my son's tablet to the MTN at Kolonnade and spoke to Maria and Michael who assisted me. The tablet only connects to the internet via Wifi. Its been more than a week and I am still not able to connect the tablet to the internet
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Replies (1)
MTN South Africa's replyOfficial
13 May 2015, 11:00Hello BelindaLombard,
Thank you for your post on Hello Peter. Please accept our apology for the delays in responding.
We are terribly sorry for the poor service delivery. Our management teams will be made aware of the levels of service you have experienced.
Kindly check your inbox as we have sent you an email requesting for more information to provide further assistance?
Please note our teams are working on improving the service delivery going forward.
Kind regards,
Caylin Julius
MTN Complaints Management Team
REQ:***
Thank you for your post on Hello Peter. Please accept our apology for the delays in responding.
We are terribly sorry for the poor service delivery. Our management teams will be made aware of the levels of service you have experienced.
Kindly check your inbox as we have sent you an email requesting for more information to provide further assistance?
Please note our teams are working on improving the service delivery going forward.
Kind regards,
Caylin Julius
MTN Complaints Management Team
REQ:***
MTN South Africa's reply13 May 2015, 11:00
Official
Hello BelindaLombard,
Thank you for your post on Hello Peter. Please accept our apology for the delays in responding.
We are terribly sorry for the poor service delivery. Our management teams will be made aware of the levels of service you have experienced.
Kindly check your inbox as we have sent you an email requesting for more information to provide further assistance?
Please note our teams are working on improving the service delivery going forward.
Kind regards,
Caylin Julius
MTN Complaints Management Team
REQ:***
Thank you for your post on Hello Peter. Please accept our apology for the delays in responding.
We are terribly sorry for the poor service delivery. Our management teams will be made aware of the levels of service you have experienced.
Kindly check your inbox as we have sent you an email requesting for more information to provide further assistance?
Please note our teams are working on improving the service delivery going forward.
Kind regards,
Caylin Julius
MTN Complaints Management Team
REQ:***