Bad service and misleading information and overcharging clients

<p><br />Good day</p> <p>I recently moved to MTN from vodacom by taking up a contract for iPhone 7 which on the booklet was R669.00 for phone, 300MB, 100 minutes and 20 SMS which I took it from Benmore Gardens MTN outlet. I specifically told the lady who was assisting me that I didn't want to pay more that R669.00. She said I wasn't going to pay more than that. I finally got the phone which it took 7DAYS to sim swap the number and I was patient through the whole thing and still it wasnt done which I called again expressing my disappointment with your service. And now two months in I'm paying Over R900.00 for de phone which I was supposed to pay R669.00 and I was given some long invoice on you are charging me and which I didn't sign for. Half the time I'm buying my own megabytes and airtime and I'm told I was over. How....I don't get that. I buy my own airtime and megabytes when the once ' offered with the phone' are finished. Please sort this out because I will not pay more than what I signed for. I will pay zR669.00 nothing more. If this is not sorted out I will take this complaint to icasa and the ombudsman.</p> <p>Livhuwani Muriel Khwekhwe<br />Sent from my iPhone</p>