1 reviews | Active since Oct 2018
Bad service and *********** personel
I got activated on the wrong package by a consultent Rulique at the Mooiriver Mall MTN. My old line was cancelled. I have been charged for a line for 3 months now witch I cannot use.My emails is also being ignored by the erea manager Marlize Buitendag. Now the accounts department wants to bill me for a early cancellation.
Good day Mike,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our telephonic conversation, the area manager called you yesterday with an amicable solution on the matter. We look forward to the resolution to the matter.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm regards,
Mazwi Zuma
Complaints Analyst
Good day Mike,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our telephonic conversation, the area manager called you yesterday with an amicable solution on the matter. We look forward to the resolution to the matter.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm regards,
Mazwi Zuma
Complaints Analyst