WN
Willem N

1 reviews | Active since Feb 2017

02 Feb 2017, 19:16

BAD Service and account mixup at MTN Somerset mall

<p>*********** staff and extremely bad service is provided by MTN Somerset Mall in Cape Town.</p> <p> </p> <p>I have never had seen such bad service and *********** staff in my entire life!</p> <p> </p> <p>They take more than an hour to assist you, and when you eventually get assistance and describe the problem, they cant even assist with the issue even though they admit that the fault is with them. </p>

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Replies (1)
MTN South Africa
MTN South Africa's reply09 Feb 2017, 14:07
Official

Good day Willem

Thank you for bringing this matter to our attention.

We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.

Please advise what you need assistance with if you have a contract with mtn and the issue is relating to your contract please private message us your I.D number and MTN account number.

Regards,

MTN SA.