MM
Mabusetsa M
1 reviews | Active since Oct 2012
03 Jan 2019, 12:01
Bad service and
Mtn had promotion on black friday that i happen to buy it and guess what the time for them to give me my data they ****** me and i log query from the 18 December till to date they have resolved my query.
I want to cancel this contract because of this useless telecommunications compnay. They are useless and they only care about money not customers.
They debited my account and yet they haven't loaded data that i signed a contract for.
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Replies (2)
MTN South Africa's replyOfficial
07 Jan 2019, 13:14Good day Thank you for bringing this matter to our attention. We apologize for the delayed response and for any inconvenience incurred. We will investigate and provide you with feedback.
Warm Regards
Sizwe Schoeman Complaints Management team
Warm Regards
Sizwe Schoeman Complaints Management team
MTN South Africa's reply07 Jan 2019, 13:14
Official
Good day Thank you for bringing this matter to our attention. We apologize for the delayed response and for any inconvenience incurred. We will investigate and provide you with feedback.
Warm Regards
Sizwe Schoeman Complaints Management team
Warm Regards
Sizwe Schoeman Complaints Management team
MM
Mabusetsa M's updateReviewer Update
07 Jan 2019, 19:06How could you do the investigation of issues that you do not have information about? I jave even provided you with the number in query but there you go to promise to investigate and revert. I am there to wait and see the end of this.
MM
Mabusetsa M's update07 Jan 2019, 19:06
Reviewer Update
How could you do the investigation of issues that you do not have information about? I jave even provided you with the number in query but there you go to promise to investigate and revert. I am there to wait and see the end of this.