Bad Service all round, Pathetic

I upgraded my contract and wasn't given the pro rata data on my new device, I called the call centre and the agent suggested that I had finished the data. I was supposed to be allocated day time data and night data, I had the device for two days and within that space my day data was exhausted, the call centre agent promised to provide me with the Billing data log, two weeks later I am still waiting for the data log to show where I used the data on.<br> <br> Also another issue is I called to update my details and confirm my email address as I haven't been receiving statements, I haven't received the April statement yet.<br> <br> The service from the Call Centre is the worst, the call just keeps us on hold and eventually they drop the call without speaking or being helped.<br> <br> This is the second complain I am lodging with MTN and if it is not resolved I am cancelling my contract.