BAD SERVICE ALL ROUND

First you get NO warnings that if you exceed the 1G data contract (which is all you asked for when you took it out) you will end up with bills of thousands of rands, that's how they catch you! They also give you a credit limit which they dont tell you about at all when in you take the contract out. Once you find out and try to close the account, the nightmare begins. Doesn't matter who you deal with - call centre/accounts/retentions etc. all of them are absolutely not interested in their jobs and cant wait to get rid of you. The reference numbers mean nothing. I literally have about 30 emails just trying to close my account. The best is that retentions don't put their names on the emails so you cant even hold a person that is not doing their job accountable. If I wasn't awake, I would have paid R3400 rand over what I needed to because retentions were to lazy to check the closing balance resulting in a refund which would have been another 30 emails. I will NEVER EVER go near MTN again. This is absolute **************** and I am sure that not disclosing some of these terms (exceeding 1G and credit limit) verbally in is in contravention of the consumer protection act!