BAD SERVICE

DO NOT USE MTN BAYWEST MALL GQEBERHA AT GATE 3 SIDE. The staff member that did an upgrade for one of my accounts made a big mess After months of struggling to fix this account. In the process of fixing the account she made a bigger mess. The account is still not fixed as I had to get detailed statements and recon my own account to go and proof to the staff member that she had made a mess because she denies she messed up the account. The owner of this Branch is just as rude and does not know how to speak to her customers. She cannot come and speak face to face with a person she wants to speak to you over a phone. And she is as rude as hell.