lM
lebohang M
1 reviews | Active since Aug 2010
21 Apr 2015, 13:01
Bad Service
I was advised to call MTN on the 14th of April 2015 to cancel my contract, I did.<br> The gentlemen assured me that I will get an SMS notification before 24hrs and to date I haven't received anything.<br> <br> ALL I WANT IS THE PAID UP LETTER, PROOF THAT I FINISHED PAYING MY ACCOUNT. I DON'T WANT TO UPGRADE I'D RATHER BE ON PREPAID.<br> IS THAT TOO MUCH TO ASK? <br>
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Replies (1)
MTN South Africa's replyOfficial
04 May 2015, 14:18Hello w***,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that the number *** has already been cancelled and migrated to Prepaid.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that the number *** has already been cancelled and migrated to Prepaid.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,
MTN South Africa's reply04 May 2015, 14:18
Official
Hello w***,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that the number *** has already been cancelled and migrated to Prepaid.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that the number *** has already been cancelled and migrated to Prepaid.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,