1 reviews | Active since May 2019
Bad Service
***** on my account repiorted on 7 june 2021. My service suspended by MTN and despite numerous emails and calls to the socalled service "champions" who could provide no service I could not get any response from MTN as to progress. I was informed in Sept/Oct that I owe R1400 odd for a service SUSPENDED by MTN and despite numerous requests by email and to the service champions NO RESPONSE . MTN have apparently handed the matter to some collection agency who telephone me but do not respond when I answer. I have told MTN that I will pay for what I have used but WILL NOT PAY FOR A SUSPENDED SERVICE. ADVISE ME HOW YOU ARRIVED AT THE OUTSTANDING AMOUNT. I have in the meantime moved my business to another service provider. My advice to the public - BE WARY OF DEALING WITH MTN - YOU ARE NOT ALLOWED TO SPEAK TO A SENIOR PERSON IN THE EVENT OF A PROBLEM. They do not respond to email queries.
