Bad Service

I am so disappointed & angry with Mtn. I have been trying to reset my Mtn MoMo Pin for the past couple of days without any assistance, I have been speaking with different agents they all say different things and provide different MoMo contact numbers ***.i spoke to Mr L Sithole, spoke with him at 7:15,as frustrated as I was he made me more upset, I asked him to transfer me to the Momo department he told he he can't transfer I need to call them, I asked him how I was transferred before if I can only call that department, the previous agent told that department doesn't have a number, what's really going on with Mtn??he went on to tell me that I was shouting at him, yes I was cause I was frustrated cause they all not helping and he has no right to tell me that, all he needed to do was apologise on behalf of the previous agents and assure me I will get assured, Does he not know that he represents Mtn. The last agent I spoke to After Mr L Sithole cut the call on me, I want that agent to call me & apologize, how rude can you be for you to just cut the call on me and don't tell me about network she cut the call on me, she needs to be taken in for further training to deal with difficult clients. I am still not assisted, I've been with mtn for so many years, I never even call the call Centre and when you do this is the kinda service one gets, something is very wrong with Mtn, those agents working from home must go back to the office and stop making excuses about working from home. They all need training so that they don't give us different information yet they all working for the same company how is that possible, what are managers saying about such service or no one really cares. A lot of people are complaining about the service at Mtn I have experienced it my self it's bad. I am struggling to get a MoMo OTP I am trying to reset my pin, I forgot my Pin.Pathetic service.