Bad Service

I disagree with this response from MTN on REQ:*** as if thats the case what the hell is this? on the 20th of March 2015 a mail from Bonginkosi Hadebe (Legal departement) \Please be advised that we have credited your cell phone with a value of R800.00 airtime this should be available later today."<br> My account my suspended for 8 months and not 4 months i need all my air time back plZZZ.<br> I called in again on the 07th April and i was told that Bonginkosi i have been communicating with was on leave he just got back as i sent him other queries and still no response until today"