SR
Stephen R
1 reviews | Active since Apr 2015
10 Apr 2015, 13:33
BAD SERVICE
I PURCHASED A 30 RAND UNLIMITED DATA FROM MTN ONLY TO FIND OUT HOW THEY PURPOSELY SLOW DOWN THE CONNECTION TO VALIDATE THEIR PATHETIC SERVICE ACCORDING TO MONEY SPENT ON MY WALLET THIS IS OBVIOUSLY ANOTHER FEEBLE ATTEMPT TO MAKE US CONSUMERS TO PURCHASE DATA AT ALREADY OVER INFLATED PRICES FOR SERVICES THAT DO NOT WARRANT THIS EXPENSE SHAME ON YOU MTN AND ALL THE OTHER SERVICE PROVIDERS THAT FOLLOW SUIT
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Replies (1)
MTN South Africa's replyOfficial
28 Apr 2015, 14:01Hello ezimox72,
Thank you for your taking time to raise your concerns with MTN.
We value and appreciate your input in this matter. Please be advised that our prizes are market related and also are in line with the Regulator's(Icasa) specifications or guidelines on data charges and monthly service fees that the Service Provider can charge and this includes our promotions .
Best regards
Mantoa
REQ:***
Thank you for your taking time to raise your concerns with MTN.
We value and appreciate your input in this matter. Please be advised that our prizes are market related and also are in line with the Regulator's(Icasa) specifications or guidelines on data charges and monthly service fees that the Service Provider can charge and this includes our promotions .
Best regards
Mantoa
REQ:***
Best regards,
MTN South Africa's reply28 Apr 2015, 14:01
Official
Hello ezimox72,
Thank you for your taking time to raise your concerns with MTN.
We value and appreciate your input in this matter. Please be advised that our prizes are market related and also are in line with the Regulator's(Icasa) specifications or guidelines on data charges and monthly service fees that the Service Provider can charge and this includes our promotions .
Best regards
Mantoa
REQ:***
Thank you for your taking time to raise your concerns with MTN.
We value and appreciate your input in this matter. Please be advised that our prizes are market related and also are in line with the Regulator's(Icasa) specifications or guidelines on data charges and monthly service fees that the Service Provider can charge and this includes our promotions .
Best regards
Mantoa
REQ:***
Best regards,