Bad service

Worst experience ever. I am trying for more than a year to change contract to my name after my husband passed away. I am being send all over on the phone by Mtn customer services told cannot assist me and every month I must run and pay for it and then account still go in not working for x2 days. Every.month same thing I just want get this done change but keep my numbers. This emotionally drain me every month. Quick to sell contracts but the after service is pathetic. And I hear from quite few people Mtn service shocking. Thanks.L Delport