BAD SERVICE

Good Day<br> <br> I have raised numerous complaints over the last week with MTN complaints department and they do not seem to care.<br> <br> I have been trying since the 19/01/2015 to get a 2 new contracts from your branch in Melrose arch. Both contracts have been approved however I do not have the devices. There seems to be no sense of urgency and everyday I have to call the branch to find out what is happening. I cannot believe that it take 3 weeks to sort out something like this.<br> <br> Can someone who cares about customer services please get this sorted today. I do not think that porting a number or getting a device to a branch is rocket science!