Bad service

Takes forever to get through and had my call dropped or rejected more than once. The call center person I spoke to was not a pleasure to talk to and no one ever actually knows how to help you. Instead he just sent says he'll send me my account details so I can figure it out. They then transfer me to another department where I am placed on hold for another eternity. I've spent over half an hour trying to get through at my expense and talking to someone who in the end didn't really sort anything out and I'm no further forward. Tired of companies taking your money and not delivering the services promised.