BAD SERVICE

Thought I would switch my router and phone contract from Vodacom to MTN! But no way will I be doing this! Started off by applying online for a Data contract with a router on the 15 September. 17th September contacted customer care to say that I had had no feedback. Consultant escalated it to Sales and sent me an automated response saying that they will be in contact. Today (23 September) I contacted customer services again and the exact same response. "I have escalated to sales and this is the automated response I received". SHOCKING SERVICE MTN!! The following statement is relevant "better the devil you know than the devil you dont"