MS
Michele S

1 reviews | Active since May 2021

04 May 2021, 12:59

BAD SERVICE

I have been with MTN for well over 10 years and had multiple contracts, once I decided to let my son in law take over 3 of them, the whole account went up for a ball of dust. They double billed the 3 numbers in question, on their "NEW SYSTEM" and on their old system. I am now currently supposedly in arrears which I know for a fact that I am not. They also try to take off the debit order and when that doesn't go though I get a message stating that the account is now to be paid manually. Then at the end of the next month they try to take off again., MTN you are *****ing up my bank account!!!!!!

I have also tried getting help from a store with all relevant information, BUT !!!! MTN headoffice is not coming to the party to fix this problem. The store cant even get help.

Once my contract expires I will be going elsewhere.

What happened to your service MTN - Shocking

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