MN
Musa N
1 reviews | Active since Oct 2014
12 Jun 2023, 02:28
BAD SERVICE!!!!!
Paid my account in full after receiving an invoice from MTN two weeks ago and to date it's not updated and my two lines are still disconnected.
My account was handed over to their legal department AFTER I paid!!!! What do we call that????
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Replies (1)MN
Musa N's updateReviewer Update
14 Jun 2023, 21:46To: Ntsudzuluseni Mutheiwane - Credit Controller from MTN.
I struggled with customer care centre, billing department, csssolutions, legal department and collection department for three weeks, being send from pillar to post but you changed everything in a matter of five minutes and you gave the BEST CUSTOMER SERVICE (100%) You add value to MTN and let's hope you will be a manager soon!
Keep up the excellent work....
I struggled with customer care centre, billing department, csssolutions, legal department and collection department for three weeks, being send from pillar to post but you changed everything in a matter of five minutes and you gave the BEST CUSTOMER SERVICE (100%) You add value to MTN and let's hope you will be a manager soon!
Keep up the excellent work....
MN
Musa N's update14 Jun 2023, 21:46
Reviewer Update
To: Ntsudzuluseni Mutheiwane - Credit Controller from MTN.
I struggled with customer care centre, billing department, csssolutions, legal department and collection department for three weeks, being send from pillar to post but you changed everything in a matter of five minutes and you gave the BEST CUSTOMER SERVICE (100%) You add value to MTN and let's hope you will be a manager soon!
Keep up the excellent work....
I struggled with customer care centre, billing department, csssolutions, legal department and collection department for three weeks, being send from pillar to post but you changed everything in a matter of five minutes and you gave the BEST CUSTOMER SERVICE (100%) You add value to MTN and let's hope you will be a manager soon!
Keep up the excellent work....