BAD SERVICE

Good day,

I short paid my account with R89.90. I normally pay through the MTN app. I got an sms to pay the outstanding, which is exactly what I want to do.

I phoned to get the banking details because the app is not helping me. I need banking details as your banking details have changed.

You expect you customers to run around getting banking details to pay because if no payment is made you cut the phone.

Please get your act together and get people to actually help on the phone and not a computer.

Please ensure YOU supply me as a customer with the correct banking details in order for me to load and make a monthly payment.

I pay for itemized billing BUT never receive my itemized billing.

Your service sucks.