Bad service!

On the 13th of May 2025, i used my bank card to purchase 50GB of Data for R299. The money was deducted from my account but never received the data, or an sms or email to confirm the purchase. Spoke to my bank and they referred me to MTN. They said the fault is with my bank. My bank then provided me with information that MTN had banked the R299 as the merchant on the 16th of May. I’m being sent from pillar to post by MTN and they want me to go back to my bank, but how when they have taken my money yet i did not receive the service! Mad as hell, i am struggling as an entrepreneur and need that data for my business, can’t afford to lose R300 just like that!