SJ
Shafs J
1 reviews | Active since Aug 2013
14 Mar 2015, 01:41
bad service
I never experience such bad service . I was on hold for so ****** long, and when I asked for a team leader to call back, I was again put on hold! I hate MTN!
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
19 Mar 2015, 13:51Hello shafsj,
Thank you for taking time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Please note that the service concern raised will be addressed with the relevant team according to our policies and procedures.
Thank you
Wenzile Masina
REQ:***
Thank you for taking time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Please note that the service concern raised will be addressed with the relevant team according to our policies and procedures.
Thank you
Wenzile Masina
REQ:***
Best regards,
MTN South Africa's reply19 Mar 2015, 13:51
Official
Hello shafsj,
Thank you for taking time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Please note that the service concern raised will be addressed with the relevant team according to our policies and procedures.
Thank you
Wenzile Masina
REQ:***
Thank you for taking time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Please note that the service concern raised will be addressed with the relevant team according to our policies and procedures.
Thank you
Wenzile Masina
REQ:***
Best regards,