TD
Thupayakgosi D
1 reviews | Active since Mar 2015
10 Mar 2015, 17:20
Bad service
I bought a Steppa Tablet on the 13th of February. I was promised 200mb of data every month for 12 months. Until today I haven't received them, every time I call 173 it's excuses. I'm very disappointed!!!!!
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
17 Mar 2015, 11:36Hello DimplesM,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the relevant supervisory team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the relevant supervisory team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
Best regards,
MTN South Africa's reply17 Mar 2015, 11:36
Official
Hello DimplesM,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the relevant supervisory team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the relevant supervisory team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
Best regards,