rN
rethabile N

1 reviews | Active since May 2015

15 Mar 2016, 11:18

Bad service

An iPhone 6plus contract was approved on Tuesday last week( 08/03/2016), unfortunately the fone was not in the store. Then the phone was ordered in another MTN store in polokwane, unfortunately still today(15/03/2016) I have not received my handset, no one is currently updating me with the progress. I am very disappointed with this type of service

0
Replies (1)
MTN South Africa
MTN South Africa's reply17 Mar 2016, 22:09
Official
Hello rnedohe,

Thank you for your post

We apologize for the delayed response and for any inconvenience incurred.

We have requested the store management to assist and contact you with feedback.

Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.

Kind Regards
Siphumezo
REQ:***

Best regards,