FE
Ferosa E

1 reviews | Active since Mar 2016

07 Mar 2016, 21:54

Bad service

Terrible service from MTN Bought data on Saturday still not loaded! Called the call centre - number 808 umteen times! Keep promising to escalate and resolve. I now asked to speak to a manager - put in hold for almost a half an hour. Still no data or resolution!

0
Replies (1)
MTN South Africa
MTN South Africa's reply08 Mar 2016, 21:02
Official
Hello ferosa.elephant,

Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.

Kindly be advised that the data was provisioned to your number *** today 08/03/2016.

warm regards
mike
REQ:***

Best regards,