RM
Refilwe M
1 reviews | Active since Apr 2015
16 Feb 2016, 20:50
bad service
I bought an mtn phone in december 2016. In mid January the phone stopped working so I went to Ackerman Da****rt to let them know that the phone has stopped working and they advised that I should bring in the phone and I exactly did that. So today the 16th of February 2016 I went to a ckermans to check on the progress and was told that mtn has not collected the phone for repairs and they are not even responding back to Ackermans's staff calls.so my phone is still at Ackermans in da****rt and I need that phone.
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
24 Feb 2016, 15:12Hello Refilwe.Mokgoshi,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have tried to contact you but no availability.
Please assist us with the following information to sent the request to the repair center.
1.Name of the make of the model.
2. Imei number of the handset.
3. Co lour of the handset.
4. Date pursed
Or you can contact the repair center on *** and speak to the supervisor.
Kind Regards,
Alice van der Merwe
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have tried to contact you but no availability.
Please assist us with the following information to sent the request to the repair center.
1.Name of the make of the model.
2. Imei number of the handset.
3. Co lour of the handset.
4. Date pursed
Or you can contact the repair center on *** and speak to the supervisor.
Kind Regards,
Alice van der Merwe
Best regards,
MTN South Africa's reply24 Feb 2016, 15:12
Official
Hello Refilwe.Mokgoshi,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have tried to contact you but no availability.
Please assist us with the following information to sent the request to the repair center.
1.Name of the make of the model.
2. Imei number of the handset.
3. Co lour of the handset.
4. Date pursed
Or you can contact the repair center on *** and speak to the supervisor.
Kind Regards,
Alice van der Merwe
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have tried to contact you but no availability.
Please assist us with the following information to sent the request to the repair center.
1.Name of the make of the model.
2. Imei number of the handset.
3. Co lour of the handset.
4. Date pursed
Or you can contact the repair center on *** and speak to the supervisor.
Kind Regards,
Alice van der Merwe
Best regards,