TB
Thys B
1 reviews | Active since Feb 2016
15 Feb 2016, 08:23
bad service
I have upgraded my contract in december and they removed all my previous moneys. I have been contacting them ever since with no reply. Sent six mails to customer service. Only in january got a reply from them after reporting it to ICASA . From there on i am still waiting.
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Replies (1)
MTN South Africa's replyOfficial
26 Feb 2016, 14:19Hello thysdebeer,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The number provided shows that it was deactivated from our systems in 08/01/2015.
Please supply us with a number that your query relates to.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The number provided shows that it was deactivated from our systems in 08/01/2015.
Please supply us with a number that your query relates to.
Regards
Thabelo
REQ:***
Best regards,
MTN South Africa's reply26 Feb 2016, 14:19
Official
Hello thysdebeer,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The number provided shows that it was deactivated from our systems in 08/01/2015.
Please supply us with a number that your query relates to.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The number provided shows that it was deactivated from our systems in 08/01/2015.
Please supply us with a number that your query relates to.
Regards
Thabelo
REQ:***
Best regards,