DJ
Dewald J
1 reviews | Active since Oct 2015
08 Feb 2016, 12:39
Bad service
MTN Supersonic has installed fibre in our estate. I then subsequently app**** for a fibre internet package. I app**** in November 2015. An Installer only came on the 30th of January 2016 to install only to find out that there is no fibre connection at our property. Since then I have tried to contact the MTN Supersonic call centre to log a 'call' with no luck whatsoever. I don't know what to do?
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Replies (1)
MTN South Africa's replyOfficial
10 Feb 2016, 13:47Hello Rogger,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes
Kindly be advised that you can contact our MTN Supersonic call centre on *** any day of the week from 08:00 to 17:00 or you can send an email to *** for further assistance.
We trust that you find the above in order.
Kind Regards
Zukiswa
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes
Kindly be advised that you can contact our MTN Supersonic call centre on *** any day of the week from 08:00 to 17:00 or you can send an email to *** for further assistance.
We trust that you find the above in order.
Kind Regards
Zukiswa
REQ:***
Best regards,
MTN South Africa's reply10 Feb 2016, 13:47
Official
Hello Rogger,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes
Kindly be advised that you can contact our MTN Supersonic call centre on *** any day of the week from 08:00 to 17:00 or you can send an email to *** for further assistance.
We trust that you find the above in order.
Kind Regards
Zukiswa
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes
Kindly be advised that you can contact our MTN Supersonic call centre on *** any day of the week from 08:00 to 17:00 or you can send an email to *** for further assistance.
We trust that you find the above in order.
Kind Regards
Zukiswa
REQ:***
Best regards,