NM
Nsovo M
1 reviews | Active since Apr 2015
18 Jan 2016, 12:23
Bad Service
Mtn is failing to assist its clients. been trying to get hold of MTN legal department for months to get my name cleared as i have settled their account. Even people at MTN call center do not have MTN legal numbers.I have settled my account and sent proof of payment to Tshepiso Moletsane and Zola Matshoba but to date i am still getting call from a very rude collector working for MBD. Can someone assist me as this have became a frastating experience from a service provider. My number is *** and references from previous communication ***1 and ***1.<br> Honestly speaking i am personally disappointed from MTN and wish management can do something before it is too late for the brand.
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Replies (1)0
Replies (1)MTN South Africa's replyOfficial
18 Jan 2016, 16:41Hello nsovorodney,
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
The matter has been escalated to our legal department for further assistance and they will revert to you feedback.
We sincerely hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
The matter has been escalated to our legal department for further assistance and they will revert to you feedback.
We sincerely hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Best regards,
MTN South Africa's reply18 Jan 2016, 16:41
Official
Hello nsovorodney,
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
The matter has been escalated to our legal department for further assistance and they will revert to you feedback.
We sincerely hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
The matter has been escalated to our legal department for further assistance and they will revert to you feedback.
We sincerely hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Best regards,
