PV
Peet V

1 reviews | Active since Sept 2014

01 Jan 2016, 10:37

Bad Service

I have cancelled my contract, which has reached its end period, in store,as well as by telephone about 5 times (in the last 6 months) and still this contract has not been cancelled, Mtn Mokopane has launched a complaint on behalf of me, and still the contract money was deducted from my bank account , and the contract not cancelled, I'm really upset with this bad service,.!!

0
Replies (1)
MTN South Africa
MTN South Africa's reply02 Jan 2016, 13:15
Official
Hello Peet Vos,

Thank you for your post.

Please accept our apologies for the inconvenience experienced.

Kindly provide us with your MTN contract cell number or account number so that we can access the account and attend to the matter. We are unable to retrieve any information using the number provided on your post.

Regards
Nompumelelo
REQ:***