Bad service

This is the below feedback received from Mtn Pathetic. No phone call from Mtn As they have my contact details. Just advising me to phone the call centre that told me the phone Is beyond repairable and what my initial complaint relates to. the IMEI Number is ***. Pathetic Mtn. Definitely going to move all 4 my contracts. <br> <br> \We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes. We note however that the details of the handset have been left out i.e. the job card number or the IMEI for the handset in question for us to view the history of repairs and advice accordingly.Please contact the Repair Help Centre helpdesk for a full fault report. ***""";;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;528010;807;14;2;0;1;0;0;2;15/12/28 16:47;350;NULL;15/12/28 12:52;15/12/28 10:57;Poor Service at Store;7,51E+12;Customer Service Desk;***;1. Long queues in store and 5/16 tills open.<br> 2. Incorrect charge at till.<br> 3. 20 min delay (so far) at Customer Service counter to get credit for the overcharge from the till.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;520213;55;14;2;0;1;0;0;2;16/01/03 16:56;350;NULL;16/01/02 13:01;16/01/02 11:06;Aircons not working - too expensive to fix ;;Manager;***;I went to purchase some clothing today to find the aircons at the Glen's Edgar's were not working. People were sweating including myself due to the torture of shopping in the heat. I queried this with the manager an she informed me that the aircons are not working an they are too expensive to fix. I really don't care as this is not a consumers problem what fault is causing the consumer to suffer while shopping at your stores spending our hard earned money. <br> <br> Stop thinking about yourselves only an do something about the aircons. I won't be purchasing from an Edgar's again. At least save the other consumers that are loyal to your stores;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;438831;722407;6;2;0;1;0;0;2;16/01/06 16:33;350;NULL;16/01/06 12:32;16/01/06 10:43;Still no feedback;7,91E+12;Management Team;***;I wrote a report here on 16 Dec 2015 about updating my profile with Experian credit bureau, Finchoice management team responded that someone would call me back. No one ever called me back and every time I call their noisy call centre I get different stories. I was told that their back office would update the credit bureaus in 24hrs after two days when I called again I was told that Shapiro Shaik Defries should update the credit bureau and when I call them, they say they have updated Finchoice and they are responsible for updating the credit Bureaus. I checked my report and Experian still has this account in arrears of R10000 even though I have a settlement letter from Shapiro Shaik Defries. Are these emails from management team automated??;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;937375;1377;1;5;0;1;0;0;5;16/01/11 11:23;350;NULL;16/01/11 7:19;16/01/11 5:33;Wesbank Private Finance- Going the extra mile!;***;Keenan April and Maureen Yelland;***;We used Wesbank to finance a second-hand car we bought. The service we got was absolutely brilliant! Their response time to queries was almost instant. They always had the answers to our questions. When we had issues with providing a valid proof of residence they suggested plenty of solutions and eventually came out to do an on-site visit for us. One of the agents Maureen Yelland met with me at 5:30 a.m to sign our documents before i went to work- That's what i call service and dedication! It was an absolute pleasure dealing with Keenan and Maureen (Wesbank in general). ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;938455;359;20;2;0;1;0;0;2;16/01/13 18:18;350;NULL;16/01/09 11:00;16/01/11 12:28;Absolutely disgusting;9,10E+12;;***;Hi. I opened up my burger and a fly was sitting on the burger as well as it had layed eggs within my burger and I have a video and pictures to support this. How can I take this further?;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;14196;357;16;2;0;1;0;0;2;16/01/13 20:45;350;NULL;16/01/13 16:50;16/01/13 14:55;Jackie Maboe Appalling Attitude;7,20E+12;Jackie Maboe;***;I phoned Vodacom with a very simple request at 16h04 - to look up a note on their system. One of their staff members had phoned me. I spent more than 19 minutes on the phone being transferred from pillar to post. The last person I spoke to was Jackie Maboe, who refused to help me, who refused to listen and was consistently, incredibly rude. If she is typical of the service Vodacom Insurance customers get, then I will never buy insurance from Vodacom.<br> <br> First, I want an apology from her personally for her disgusting behaviour. Second, I want someone to look up the information I requested. I just need to know who from Vodacom had contacted me earlier today. That is not an impossible request.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;870264;67;21;2;0;1;0;0;2;16/01/14 22:02;350;NULL;16/01/14 18:01;16/01/14 16:12;really annoyed;8,70E+12;call centre;***;I took a life cover with old mutual in July nd November send them email advice that I cannot continue and want to cancel now I'm told they have never debited my account they have been debiting since July to date can someone help me i want my money I was told I can cancel anytime nd i will be refunded till now nothing all I hear is excuses they ripping us off I'm tired I want nothing to do with old mutual ever again ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;301903;688;15;2;0;1;0;0;2;16/01/18 11:18;350;NULL;16/01/18 7:21;16/01/18 5:28;spoiled reputation;4,86E+15;Managers ;***;i visited the john dorys gateway in December and whilst eating for R700.00 a ****roach joined us when reported to the manager he wasnt even apologetic or professional in his approach and said all restaurants have them due to location.<br> <br> this Sunday 17/01/2016 i visited johns suncoast and the pork ribs were spoilt i just started eating and the bad taste was so awful again the manager so unprofessional just took it away said kitchen staff will look into it never returned or never apologized.<br> <br> John Dorys WAS always a restaurant of choice.<br> <br> <br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;280103;893260;16;2;0;1;0;0;2;16/01/21 13:42;350;NULL;16/01/21 9:50;16/01/21 7:52;No Feedback on Claims!;8,91E+12;;***;I've lodged my insurance claim form via fax last week already - to date I've not received feedback nor a response from MTN Insurance. This is pathetic service - can someone please just get in touch with me regarding this as I need my handset to be repaired / replaced ASAP as I have no phone at the moment.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;943468;748506;1;2;0;1;0;0;2;16/01/25 14:40;350;NULL;16/01/24 11:57;16/01/25 8:50;Queuing ticket ;7,90E+12;Bheki & his colleague who was not wearing a name tag;***;I went to make a deposit & when I walked in the host was sitting and having a conversation with someone , I looked at her thinking that she will stand up& give me a ticket as it normally happens when I visit Capitec branches but she remained seated. I then proceeded to the cashiers where there was no other client waiting for assistance, so I walked straight to the counter & there was Bheki & a male colleague who was not wearing a name badge, I greeted them & told them that I want to make a deposit, they asked me for a queue ticket & I told them there was no one issuing tickets at the door, they than told me that they will not assist me without a queue ticket, both of them were talking at the same time saying the same thing & Bheki's colleague was even raising his voice telling me that it is my responsibility to take a ticket when I walk in of which I am aware of but there was no one at the queuing machine so how could I have picked up if the machine was faulty or not. they assisted customers that were behind me & told me they will not help me without a ticket. I went back to take the ticket & Bheki squashed it & threw it in the bin. I even took pictures of them.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;245539;748506;1;2;0;1;0;0;2;16/01/26 13:42;350;NULL;16/01/26 9:48;16/01/26 7:52;CAPITEC MUST FAL!!! IT MUST FALL HARD!!!!;8,70E+12;ALL THE ARROGANT PEOPLE THERE;***;SO NO ONE CAN EXPLAIN TO ME WHY MY SETTLEMENT AMOUNT GOES UP WITH EVERY PAYMENT THAT I MAKE ON A MONTHLY BASIS??? IS CAPITEC RIPPING PEOPLE OFF!! I AM SOOO GOING TO BLOW THIS OUT OF PROPORTION. BEWARE OF CAPITEC. TO THIS VERY DAY NO ONE CAN EXPLAIN MY SETTLEMENT AMOUNT!! JUST WHY DOES CAPITEC STILL EXIST. HOW MANY PEOPLE ARE YOU *********** THAT DON'T PAY ATTENTION TO THEIR SETTLEMENT AMOUNTS;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;797766;688500;15;5;0;1;0;0;5;15/02/09 16:13;349;NULL;15/02/07 12:18;15/02/07 10:24;Amazing service and food;9,00E+12;Tshepiso Moloto;***;I can not begin to tell how amazing the food and service is here. The service was top notch and super quick. I had to order more because I couldn't get enough of how amazing the food is. I will def be coming back and thank you sooo soo much for the amazing service and food!<br> <br> Mall of the North<br> mug and bean<br> Polokwane;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;298510;793962;16;2;0;1;0;0;2;15/02/09 17:16;349;NULL;15/02/09 13:23;15/02/09 11:27;TELKOM *****ING FROM ME;8,71E+12;Telkom;***;I made enquires for ADSL. i was told i would have to pay R700 DEPOSIT before installation. I told them i do not have this, therefore will have to cancel. There was no installation, nothing, i have no landline, no ADSL, no telkom products but i still get an invoice from telkom saying i owe them for services rendered. THIS IS ********, account enquires couldnt help, transferred me to internet dept but this is an accounts issue and i have no telkom products;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;813976;793962;16;2;0;1;0;0;2;15/02/09 17:47;349;NULL;15/02/09 13:49;15/02/09 11:58;QUICK TO TAKE MONEY BUT LATE TO DELIVER;8,81E+12;;***;I phoned Telkom last week wanting to install a new telephone line in our new apartment in Green Point. The lady which helped me was very nice but spelled my email address wrong. After another long wait on the call and correcting it the order was placed on the condition that i need to make a payment of R700 deposit. So i did and i waited. I received a phone call with a lady which wanted to verify my address. <br> <br> I verified the address and everything is going well. So i thought. I phoned in today and the person who helped me saw that my order was only going to receive attention in APRIL!! What the hell! could they not tell me this when i app**** the first time! I either want my line in this month or my deposit back so i can go with NEOTEL rather<br> <br> This is utterly redicilous to wait for a line in April. The line was cancelled two days before i phoned by the previous tenant. The line was there, now why do i need to wait 2 months for a line when everything is there;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;814369;23;1;2;0;1;0;0;2;15/02/10 14:31;349;NULL;15/02/10 10:22;15/02/10 8:42;No Response & Terrible Service;8,61E+12;;***;I am very unhappy with Standard Bank and they way they conduct their business. I have outstanding money that I owe Standard Bank. I have tried to contact them in order sort the account out. after talking to numerous people and being told I could get a discount if I settled the amount in full I keep being told they will PHONE ME BACK!!! I have heard nothing! you would never think I was trying to pay them money??? I am highly frustrated and irritated with the lack of customer service and follow through with the staff.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;209482;807;14;5;0;1;0;0;5;15/02/11 20:21;349;NULL;15/02/11 16:23;15/02/11 14:32;Excellent customer service and work ethic;8,00E+12;King Naidoo;***;Encountered speedy resolution to a problem whlist at game at PMB CBD. Generally all staff at this game branch have excellent customer service skills. Very impressive. Well done to the staff and management at Game CBD. You guys should be used as an example for others to follow. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;261958;748658;6;2;0;1;0;0;2;15/02/16 13:03;349;NULL;15/02/16 9:09;15/02/16 7:14;Discovery will not cancel my card;8,61E+12;Cancellations;***;I called the call centre and requested for Discovery to cancel my credit card 2 weeks ago. They said someone would call me back and she did only a few days later. She was then going to e-mail me a form which she didn't. Then I e-mailed them to ask that they cancel my card and I have had no response. <br> <br> It is hard enough for people to get rid of credit and now it has to be a battle to cancel the thing. It is as if they want to leave it there as a temptation to go and spend again so that you won't cancel it. As far as I am concerned the card should be cancelled IMMEDIATELY when I request it. Not sitting with it still active 2 weeks later. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;371529;893260;16;2;1;1;5;3;5;15/02/24 13:24;349;2;15/02/16 9:26;15/02/16 7:35;Holding the line for hours!;A***;;***;My one contract with MTN expired yesterday on 15th Feb, and I'm trying to cancell it and have the number on prepaid. I phoned MTN about a month ago alerting them to my intention to cancel, and unlike Vodacom who places the notice on their system and perform the cacnellation activity on the expiry date, MTN advised me to phone the day after the expiry - i.e. 16th.<br> <br> I have been holding the line for literally an hour now. All the other options when you press them, there is a response, but the moment you mention that you wish to be transeferred to the cancellation department, they ask you for your number and pin, and you are literally made to hold the line enldessly. It is like they are listing the number on their screens in RED.<br> <br> Can someone please help, I cannot be on the line the whole day. I have other things to do.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;816710;464;13;2;0;1;0;0;2;15/02/18 14:05;349;NULL;15/02/16 9:58;15/02/16 8:16;Promises without service;5,40E+12;Werner;***;I contacted PG Silver Lakes on 6 February requesting service. They promised to attend to the problem in the week of 9 February. When I did not hear from them I contacted Werner on 12 February. They came to my house on 12 February to assess the problem and promised to be back the next morning 8h30.I contacted them again 13 February and I was told that Werner is not available and they do not know about the problem. We phoned Werner on 16 February and he said all his workers have left for other assignments and he cannot tell us when he can do the work?. We live 500m away from this Branch.<br> Why can they not be honest and tell me they are too busy or whatever the reason is that they cannot do the work. It is now 10 days later and I am forced to seek a new supplier.<br> My advise to consumer-do not take a service delivery promise serious from the PG Branch.<br> Anton Visagie;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;817241;163;14;2;0;1;0;0;2;15/02/17 13:26;349;NULL;15/02/17 9:31;15/02/17 7:37;MOOIKLOOF SPAR - MEAT IS OFF;6,71E+12;;***;Meat is off. Chicken are sold as thighs..then it is breasts cut into 2 pieces. I will not buy from them any more. Waist so much money. On Friday it was lamb ribs and T-bone. It was completely OFF. My dog ate a piece and got very sick.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;507327;793962;16;2;0;1;0;0;2;15/02/18 11:27;349;NULL;15/02/18 7:29;15/02/18 5:38;POOR SERVICE & NO COMMUNICATION!!!!!;***;;***;Numerous complaints done regarding the poor service and lack of interest in Customer service.<br> <br> Previously I complained about the ADSL Line not working since 08/12/2014. I was given an undertaking that I will be refunded for the downtime.<br> <br> I have not been refunded and have therefore not made any payments towards the account but I constantly get an sms reminding me to pay.<br> <br> I would like this sorted out and my contract cancelled with immediate effect. I will look for an alternate Service Provider<br> Why should I be paying for a service that I am not benefitting. The ADSL line is still down.<br> <br> Kindly sort this out urgent. <br> <br> My previous complaints were \escalated\"" but I got no feedback.<br> <br> Telkom get your act in order."""