LB
Leeroy B
1 reviews | Active since Mar 2015
02 Mar 2015, 13:45
BAD SERVICE
I used to receive my statements every month and for some reason I do not receive them anymore. I find it totally shocking that i have to wait on the telephone for 20-30min every time i call to inquire about this. I have mailed customer care and i have not had any feedback.
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Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
09 Mar 2015, 14:07Hello Leeroy01,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
I have sent a request to our billing area to send you the statement request.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
I have sent a request to our billing area to send you the statement request.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
regards
Thabelo
REQ:***
Best regards,
MTN South Africa's reply09 Mar 2015, 14:07
Official
Hello Leeroy01,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
I have sent a request to our billing area to send you the statement request.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
I have sent a request to our billing area to send you the statement request.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
regards
Thabelo
REQ:***
Best regards,