GH
Grant H

1 reviews | Active since Dec 2015

04 Dec 2015, 14:26

Bad Service

Since moving over from Nashua Mobile I have had endless hassles with MTN, they put a limit on my contract, which was never in place before. I have had to try and increase my limit with them and it took 3 months to get right, now there is issues with my data bundle, say that I have used up all my Pre paid data, but I am no on Pre Paid and I pay my account each month, so there should be no issue.<br> <br> I want to cancel my contract and move to another service provider, but no response

0
Replies (1)
MTN South Africa
MTN South Africa's reply07 Dec 2015, 17:19
Official
Hello Granthansen,

Thank you for your post

We sincerely apologize for any inconvenience you may have experienced with our service.

You have been getting SMSs about loading 1GB recurring data bundle for R160, to OPT-OUT of the Recharge Promotional SMSs please dial 130*603#ok.

We sincerely hope that this is in order and hope that we are able to restore your faith in us.

Kind Regards
Siphumezo
REQ:***