CM
Cynthia M

1 reviews | Active since Jul 2021

06 Apr 2024, 13:11

Bad service

Disappointed beyond 😕

I have been a loyal client of MTN for years Little did I know once you are in the is no way out from their data

A contract could not cancel even after the agreement was due. But due to my desparation I had to pay for the amount they said I was owing.

Took the laptop for my daughter Contract for accepted signed up, good Dispatched Time for termination as the term is due Online assistance can't help The MTN outlets don't have the cancelation mandate Re*****ion department they will only assist if you are staying with MTN Complaints client services and their ombudsman is the same no help as the query is still not resolved.

I will not recommend anyone to MTN Consultants are not helpful they just don't care!

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