BAD SERVICE

Thanks to MTN, a week later and I am still waiting for my son's cell number to be ported and connected to the new top-up contract. My son has gone on matric vac and I battle to get hold of him. He has a new phone which he can't even use because the sim card has not been activated. It has cost me a fortune in phone calls to the Sandton City branch and toll-free call centre and the problem still has not been solved! I don't even know who to contact and what to do anymore to sort out this issue....I'm at my wits end!!! Very tempted to print a snotty banner and stick it up on Sandton Drive!! Regretting having taken out a new contract with MTN.