SM
Sibongile M
1 reviews | Active since Nov 2015
16 Nov 2015, 10:08
Bad Service
good day<br> <br> after i layed my complain with HelloPeter MTN came and collected my phone on Friday but gave me a temp phone that doesn't work. The consultant name is Goitsimang and her number is *** and when i try to call that number is goes to voicemail. the only thing i want now is my cellphone back
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Replies (1)
MTN South Africa's replyOfficial
16 Nov 2015, 12:38Hello mamngoma,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the insurance management team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the insurance management team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
Best regards,
MTN South Africa's reply16 Nov 2015, 12:38
Official
Hello mamngoma,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the insurance management team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the insurance management team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
Best regards,