JT
Jeremy T
1 reviews | Active since Apr 2015
11 Nov 2015, 10:05
bad service
My customer who has a MTN sim installed in his router has phoned 3 times to have Unrestricted APN unlocked on the Sim. three times he has been told it would be done and never gets done. I phoned Telkom to have this done on one of their sims and it was done within the hour, surely MTN can do the same?
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
12 Nov 2015, 07:45Hello jeremyetaylor,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The client can contact our business solutions department on 1555 to assist him on line. 1555 is a free service from any MTN contract sim number or pre-paid number.
Kind Regards,
Alice van der Merwe
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The client can contact our business solutions department on 1555 to assist him on line. 1555 is a free service from any MTN contract sim number or pre-paid number.
Kind Regards,
Alice van der Merwe
Best regards,
MTN South Africa's reply12 Nov 2015, 07:45
Official
Hello jeremyetaylor,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The client can contact our business solutions department on 1555 to assist him on line. 1555 is a free service from any MTN contract sim number or pre-paid number.
Kind Regards,
Alice van der Merwe
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The client can contact our business solutions department on 1555 to assist him on line. 1555 is a free service from any MTN contract sim number or pre-paid number.
Kind Regards,
Alice van der Merwe
Best regards,