RG
Refiloe G
1 reviews | Active since Jul 2025
16 Jul 2025, 09:36
BAD SERVICE
I’ve been paying for 4 months of Wi-Fi and had no service. I need this issue resolved AND refunded. Please escalate this to a manager.”
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Replies (2)RG
> I’ve been paying MTN for my home Wi-Fi every month since [month], but I haven’t had internet access for 4 months. I contacted MTN multiple times, and today they told me to wait until August — but I’ve already been paying! This is theft. I want a refund for every month without service and my internet working immediately.
Refiloe G's updateReviewer Update
16 Jul 2025, 09:43> I’ve been paying MTN for my home Wi-Fi every month since [month], but I haven’t had internet access for 4 months. I contacted MTN multiple times, and today they told me to wait until August — but I’ve already been paying! This is theft. I want a refund for every month without service and my internet working immediately.
RG
Refiloe G's update16 Jul 2025, 09:43
Reviewer Update
> I’ve been paying MTN for my home Wi-Fi every month since [month], but I haven’t had internet access for 4 months. I contacted MTN multiple times, and today they told me to wait until August — but I’ve already been paying! This is theft. I want a refund for every month without service and my internet working immediately.
RG
Refiloe G's updateReviewer Update
16 Jul 2025, 09:49I have been paying MTN for my monthly Wi-Fi service through automatic debit for the past 4 months, but I haven’t had internet access at all during that time. I’ve contacted customer service several times, and they keep telling me to wait until 1 August, but that makes no sense — I’ve already paid, and I’ve received nothing.
MTN is taking my money without providing a service, which is not fair. I want my service restored immediately and a full refund for all the months I paid while the router wasn’t working.
If this is not sorted, I will cancel the debit order, and report this to the Consumer Protection Office.
Please respond with a real solution. I'm tired of excuses.
MTN is taking my money without providing a service, which is not fair. I want my service restored immediately and a full refund for all the months I paid while the router wasn’t working.
If this is not sorted, I will cancel the debit order, and report this to the Consumer Protection Office.
Please respond with a real solution. I'm tired of excuses.
RG
Refiloe G's update16 Jul 2025, 09:49
Reviewer Update
I have been paying MTN for my monthly Wi-Fi service through automatic debit for the past 4 months, but I haven’t had internet access at all during that time. I’ve contacted customer service several times, and they keep telling me to wait until 1 August, but that makes no sense — I’ve already paid, and I’ve received nothing.
MTN is taking my money without providing a service, which is not fair. I want my service restored immediately and a full refund for all the months I paid while the router wasn’t working.
If this is not sorted, I will cancel the debit order, and report this to the Consumer Protection Office.
Please respond with a real solution. I'm tired of excuses.
MTN is taking my money without providing a service, which is not fair. I want my service restored immediately and a full refund for all the months I paid while the router wasn’t working.
If this is not sorted, I will cancel the debit order, and report this to the Consumer Protection Office.
Please respond with a real solution. I'm tired of excuses.