BAD SERVICE

Good day<br> <br> I'm tired of the poor service and i will only down the reference numbers to the problems i have had that have gone unresolved or ignored.<br> <br> The following are about value added services denied to me since being transferred to MTN SP from Nashua Mobile SP<br> #***<br> #***<br> NB the ones I did with your call centre on this matter are lost and that is why I only request official document & assistance via email because i have logged this queries since 11/12/2014 and I have never been helped since.<br> <br> The following one is about an IB i requested<br> #***5.<br> This request is 2 days old but urgent, and i can not wait longer since 48 hours is the turnaround time and it's lapsed.<br> <br> If MTN can not resolve the queries i have, come the contract end date, i will have to consider ending my contracts with MTN SP and move to Altech Autopage who have a quicker turnaround period and a more personal feel to the way they deal with customer's.<br> <br> Regards