Bad service

Good Day<br> <br> I bought a phone at MTN the 10th Saterday, The phone started giving me problems, I then took it back the Saterday the 17th. I told the Manager in the waterfront that the phone was not working. She then told me that it is 8 days, I called the call centre and spoke to Thembisa she said she does not know how the store is counting days,<br> If i was told to put on the phone on sunday then i was in my right for a new phone on Saterday.<br> I have never ever seen such bad service I was promised 10 gigs I still did not receive it,The employer (Shaun) told me to put the phone on, on Sunday only because the numbers wont pull through straight away.<br> Shaun told me he will give me feed back in two days it is now a week. <br> The lady who helped me at customer service told me she can see two things on the system the gigs did pull through and then she said it did not pull through.<br> IF she has to log a call for me to get my 10 gigs and cant give me my 10 gigs in the store then how can they count weekends in on 7 days out of the box failure.<br> I dont want that phone back, I WANT TO CANCEL EVERYTHING<br> <br> I strongly suggest that you do not take out a contract with MTN.