BAD SERVICE

February 2021 I took a sim contract with Mtn however, on the 09 June 2021 around 4pm my Mtn data sim contract was discontinued without my knowledge and yet they still debited from my account this month. I am frustrated because everyone is giving me excuses yet I have never skipped a payment.

I've been calling their customer care since the 10th June 2021 and everytime they would tell me that they are fixing it and they will get back to me and they never did. It's been more than a week and no response. Why did they debit my money if they knew they were going to cancel the contract? The cellphone number in question is ***

Your call center agents are so useless, all they do is ask you the same questions for more than 10 minutes and give outunnecessary reference numbers.