sC
stacey C

1 reviews | Active since Oct 2015

20 Oct 2015, 09:15

Bad Service

Hi<br> <br> My complaint was about paying for a laptop I did not have, I got a response last week Wednesday the 14th got my hopes up just to be let down again. I have rep**** to mail they sent me last week Wednesday the 14th and to date today have not received any response back. It seems MTN is just keen on giving bad service!!

0
Replies (1)
MTN South Africa
MTN South Africa's reply22 Oct 2015, 09:44
Official
Hello stace.c26,

Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.

Kindly note that the matter has been escalated to the Insurance supervisory team for assistance.

Warm Regards
Nompumelelo
REQ:***

Best regards,