GD
Garth D
1 reviews | Active since Sept 2014
05 Oct 2015, 12:59
Bad service
<br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> Good day I logged a query on the 29/09 told that was escalated on the 30/09 query not properly read by MTN complaints ref *** please re read . Load 1 Gig plus 1 Gig on the 29 th it is already finished with no downloads . Had to repurchase another 1 Gig today . Looks like data uses up quickly . Please look into and give feedback on previous queries and supply url as requested email [Email Removed] .
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Replies (1)
MTN South Africa's replyOfficial
07 Oct 2015, 08:40Hello grdel,
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly be advised that the URL has been requested and will be forwarded to you as soon as I receive it on my side.
Warm Regards
Nompumelelo
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly be advised that the URL has been requested and will be forwarded to you as soon as I receive it on my side.
Warm Regards
Nompumelelo
REQ:***
Best regards,
MTN South Africa's reply07 Oct 2015, 08:40
Official
Hello grdel,
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly be advised that the URL has been requested and will be forwarded to you as soon as I receive it on my side.
Warm Regards
Nompumelelo
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly be advised that the URL has been requested and will be forwarded to you as soon as I receive it on my side.
Warm Regards
Nompumelelo
REQ:***
Best regards,