LN
Lebohang N
1 reviews | Active since May 2019
24 May 2019, 11:02
Bad service
App**** for a contract on online was sent an email advising will be called in the next 48 hours, no call, email nothing to advise what would be the problem, I therefore call them and the sent me from pillar to post, just to think that am a loyal customer.
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
27 May 2019, 11:29Good day
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that I will escalate your query to the online management team to provide feedback and a way forward. I will contact you with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsZenetta Portia ViljoenComplaints Management team
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that I will escalate your query to the online management team to provide feedback and a way forward. I will contact you with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsZenetta Portia ViljoenComplaints Management team
MTN South Africa's reply27 May 2019, 11:29
Official
Good day
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that I will escalate your query to the online management team to provide feedback and a way forward. I will contact you with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsZenetta Portia ViljoenComplaints Management team
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that I will escalate your query to the online management team to provide feedback and a way forward. I will contact you with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsZenetta Portia ViljoenComplaints Management team